Customer Service Representative

3 weeks ago


Eau Claire, Wisconsin, United States Harrison Gray Search and Consulting LLC Full time
Job Overview: Harrison Gray Search and Consulting LLC is seeking a highly skilled Customer Service Representative to join their team in Eau Claire, Wisconsin. As one of the largest independent insurance agencies in Wisconsin, our client requires a professional with excellent communication skills to provide top-notch service to customers. This full-time position comes with an estimated salary of $45,000 per year.

About the Job: The successful candidate will work closely with the account manager to prepare proposals, answer phone calls, greet visitors, enter change requests, and maintain the agency management system. Key responsibilities include working with team members to complete and submit applications, creating proposals and renewal summaries, updating records, and managing new business, renewals, cancellations, and endorsement requests.

Required Skills and Qualifications: To excel in this role, you should possess a high school diploma or equivalent, preferably with an associate's or bachelor's degree. One year of experience in the insurance industry, particularly in personal lines, is essential. You must have excellent verbal and written communication skills, strong analytical thinking, and organizational abilities. Proficiency in computer skills, including documentation and accessing information, is also necessary. Attention to detail and the ability to manage multiple priorities accurately are crucial for success in this position.

Benefits: Our company offers a comprehensive benefits package, including health, dental, vision, life insurance, flexible spending accounts, short and long-term disability, accident and critical illness insurance, long-term care insurance, identity theft protection, paid holidays, paid time off, and a 401K plan.

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