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Malayalam Quality Control Specialist

2 months ago

Hilliard, Ohio, United States Productive Playhouse Full time
Malayalam Quality Control Reviewer

Productive Playhouse is a leader in transcription services, providing responsive attention and accuracy to support clients' needs. As a Malayalam Quality Control Reviewer, you will play a key role in ensuring our team's quality and compliance.

Responsibilities:
  • Review completed work, citing all issues as they pertain to the quality of the work
  • Create and report daily quality logs to the On-site Team Auditor / OPS Auditing manager
  • Maintain clear understanding of the clients' guidelines and quality expectations
  • Direct project-related questions to the On-site Team Auditor / OPS Auditing manager
  • Report violations of security clean room policies, reporting violations to the On-site Team Auditor / OPS Auditing manager
  • Suggest opportunities for improvements to the On-site Team Auditor / OPS Auditing manager
Requirements:
  • US work authorization (the company cannot provide sponsorship)
  • Able to commute to our office
  • 18+ years of age
  • Expert in Malayalam (you will be asked to take a language assessment)
  • Ability to understand a wide variety of Malayalam-speaking accents and dialects
  • Must have previous professional experience working in the specified language
  • Fully vaccinated against COVID, or the ability to provide medical or religious documentation for exemption
  • Strongly preferred: formal education at the secondary level in the specified language
  • Preferred: formal education at the post-secondary level in the specified language
  • Preferred: Masters or Ph.D. studies in Linguistics, Translation Studies, or in the specified language

Please note that due to our client's strict data security policies, applicants should be aware that personal items, including electronics such as phones and other electronic devices, will not be allowed in the workspace. Any personal items will need to be stored in provided lockers outside of the actual working environment. Employees are able to leave the workspace to use their phones outside the office if needed.