Customer Support Liaison

4 weeks ago


Walnut Creek, California, United States Omni Interactions Full time

At Omni Interactions, we are seeking a Customer Support Liaison to join our team. In this role, you will interact with customers primarily through inbound phone calls and possibly chat or email, assisting them with all their needs.

We are looking for an individual with a proven track record in customer service and delivering outstanding customer care. You will work from the comfort of your own home, enjoying a flexible and remote work environment.

Key Responsibilities:

  • Provide exceptional customer support via phone, chat, or email
  • Assist customers with their inquiries and resolve any issues they may be experiencing
  • Work collaboratively with internal teams to ensure seamless customer experiences

What We Offer:

  • A competitive salary of $45,000 - $55,000 per year
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan
  • The opportunity to work from home and enjoy a flexible schedule

Requirements:

  • 1-2 years of experience in customer-facing roles
  • Proven track record of delivering excellent customer service
  • Strong communication and problem-solving skills

About Us:

Omni Interactions is a leading provider of customer experience solutions. We pride ourselves on delivering personalized and effective support to our clients and their customers.



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