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Information Technology Trainee
2 months ago
Department:
TG - Information Technology - Help Desk
Position Overview:
The Information Technology Trainee is responsible for delivering technical support and coordination to users of information systems. This role includes assessing user needs, setting up and installing end-user computing devices, evaluating software applications, preparing documentation, and troubleshooting technical challenges while resolving hardware and software issues.
Required Qualifications:
- Associate degree in a technology-related discipline or currently pursuing such a degree is preferred.
- Experience in customer service is advantageous.
- Experience in deploying end-user devices, including computers and printers, is preferred.
- Proficient in using MS Word and Excel applications is preferred.