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Client Relations Specialist
2 months ago
As a Client Relations Specialist for Mike Christie - State Farm Agent, you will play a crucial role in our daily operations and the success of our clients. Your primary focus will be on building strong relationships with our clients and serving as a bridge between their needs and our services.
Key Benefits:- Disability Insurance
- Life Insurance
- Monthly Performance Bonus
- Paid Time Off for Community Engagement
- Annual Performance-Based Bonus
- Monthly Team Lunches
- Commission Opportunities Based on Performance
- Major Holidays Off
- Birthday Celebrations
- Competitive Compensation
- Paid Time Off
- Professional Development Opportunities
About Our Agency:
Are you a personable and customer-oriented individual? Do you thrive in a public-facing role? If so, a position with a State Farm independent contractor agent could be the perfect fit for you. Our agents are independent contractors who promote State Farm's insurance and financial services.
Responsibilities:
- Develop and maintain customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
- Foster enduring customer relationships to promote satisfaction and loyalty.
- Preferred experience in sales (including outside sales, inside sales, retail sales, or telemarketing).
- Experience in managing client relationships is a plus.
- Interest in marketing products and services tailored to customer needs.
- Exceptional communication skills, both written and verbal.
- Commitment to outstanding customer service.
- Adept at anticipating customer needs.
- Ability to connect effectively with clients.
