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Retail Checkout Associate
2 months ago
The Cashier role is essential for providing excellent customer service within the retail environment. Candidates should exhibit professionalism, courtesy, and strong interpersonal abilities. Key duties include processing transactions in both large and small grocery settings, assisting customers in finding products, and ensuring a positive shopping experience.
Key Responsibilities
- Greet customers warmly, maintaining eye contact and expressing gratitude for their business.
- Deliver a friendly, helpful, and safe shopping experience that aligns with customer expectations.
- Project a professional image in accordance with company dress standards.
- Efficiently process transactions at the cashier station.
- Stay informed about regulations related to WIC orders, food stamps, health guidelines, and applicable sales.
- Encourage the sale of additional products.
- Maintain cleanliness at the cashier station and throughout the store.
- Assist in bagging groceries for customers as needed.
- Return misplaced items to their proper locations.
- Help customers locate products within the store.
- Accurately handle various forms of payment including cash, checks, and coupons.
- Address customer inquiries or complaints professionally and work towards effective resolutions.
- Perform other related duties as assigned.
Minimum Requirements
- Must be at least 16 years of age.
- Strong communication skills are essential.
- Exceptional customer service abilities are required.
- Reliability is a must.
- Demonstrate a high level of integrity and professionalism.
- Ability to read and write at an 8th-grade level.
- Proficiency in counting money accurately.
- Ability to stand for 4-8 hour shifts consistently.
- Frequent walking, bending, twisting, and reaching are necessary.
- Repetitive use of hands, wrists, arms, and shoulders is required.
- Frequent lifting of items weighing up to 10 pounds from waist to shoulder height.
- Occasional lifting of items weighing up to 36 pounds from floor to waist.
- Occasional carrying of items weighing up to 15 pounds.
- Occasional pushing and pulling of loads up to 40 pounds.
- Capability to work effectively in a retail environment.
$12.30/hour