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Sales Support Associate

2 months ago

Woodbridge, Virginia, United States Ourisman CDJR of Woodbridge Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Cashier/Receptionist at Ourisman CDJR of Woodbridge. As a key member of our sales department, you will be responsible for providing exceptional customer service, handling cash transactions, and ensuring a seamless experience for our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide accurate information in a professional and friendly manner.
  • Cash Handling: Process cash, check, and credit card transactions, and maintain accurate records of sales and customer interactions.
  • Switchboard Operations: Answer and direct phone calls, and ensure that customers are connected with the relevant department or team member.
  • Clerical Support: Assist managers with various administrative tasks, such as data entry, filing, and report preparation.
Requirements
  • Experience: Previous experience in a customer-facing role, preferably in a sales or retail environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers, colleagues, and management.
  • Technical Skills: Proficiency in Microsoft Office suite, with experience in data entry and record-keeping.
  • Availability: Availability to work flexible hours, including evenings and weekends.
What We Offer
  • Career Growth: Opportunities for professional development and career advancement within the company.
  • Mentorship Program: Access to a mentorship program to support your growth and development.
  • Paid Training: Comprehensive training and onboarding program to ensure your success in the role.
  • Team Environment: A dynamic and supportive team environment that fosters collaboration and teamwork.