Customer Service Representative

2 weeks ago


Euless, Texas, United States Valor Intelligent Processing Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Collaborate with internal teams to resolve customer issues
  • Meet or exceed performance metrics and quality standards
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and proficiency in Microsoft Office
  • Availability to work a variety of shifts, including evenings and weekends
What We Offer:
  • Competitive hourly rate and opportunities for overtime
  • Comprehensive training program to ensure success in the role
  • Opportunities for career advancement and professional growth
  • Fun and dynamic work environment with a team-oriented culture

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.



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