Healthcare Financial Analyst
6 days ago
HeadsUp Healthcare Overview:
We are a patient-first specialty managed care company focused exclusively on above the neck injuries. Our mission is to provide superior customer care while improving the collections process.
Salary: $45,000 - $60,000 per year
Job Description:
We are seeking a skilled Collections Specialist to join our team. The ideal candidate will have experience in collections, preferably in a healthcare setting, and excellent communication skills. They will also be proficient in Microsoft Office applications and have knowledge of EDI Electronic Billing.
Responsibilities:
- Answer incoming finance calls/email inquiries from customers as well as providers
- Communicate with outside customers regarding billing issues
- Collaborate on collection strategies with management and leadership
- Contact customers by telephone to coordinate payment of outstanding balances
- Prevent recurring delinquency by educating customers on the billing process and procedures
- Maintain accurate records of all documents, payments, and applicable information
- Research available resources to track down appropriate contacts for billing discrepancies
- Perform all other duties and assignments as directed by management
Requirements:
- Ability to work well individually and in a team environment
- Ability to troubleshoot and solve problems
- Analytical ability with adept research skills
- Usage of office equipment (copier, scanner, PC)
- Exceptional communication skills (written and verbal)
- Must be able to multi-task, follow procedures and have active listening skills
- Bi-lingual is a plus
- Intermediate level skills in Microsoft Outlook and all MSOffice essentials
- AR Analytics experience
- Client Reporting Excel
- AR Training / Coaching Collections team members
- Contract review for Finance (If assigned)
- Verifying eligibility of claim using web-based portal
- Meet with upper management when required to discuss collections plans of action
Benefits:
- A generous benefit package including Medical, Dental and Vision benefits
- Paid time off
- Opportunity for a 401K
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