Restaurant Shift Manager

3 weeks ago


MD United States SUMMERWOOD MASTER Full time
Job Summary

The Shift Manager is a key role within our restaurant team, responsible for ensuring seamless operations and exceptional customer service. This position plays a critical part in maintaining company standards, driving customer satisfaction, and upholding food safety protocols.

Key Responsibilities
  • Maintain fast, accurate service and ensure products meet company quality standards.
  • Conduct regular food safety audits and provide coaching to crew on customer service, product quality, and speed of service.
  • Share responsibility for cash procedures, including bank deposits, making change, and verifying drawers.
  • Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets.
  • Monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.
  • Provide ongoing coaching and feedback to crew employees and provide hands-on training in the Learning Zone.
Benefits
  • Eligibility for medical, dental, and 401k benefits after 30 hours of work per week.
  • Period bonus potential up to $1.00 per hour for every hour worked.


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