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Barista

2 months ago


Grand Rapids, Michigan, United States Forest Hills Foods Full time
Job Summary

We are seeking a skilled Barista to join our team at Forest Hills Foods. As a Barista, you will be responsible for preparing coffee shop beverages and food, operating a cash register, and providing exceptional customer service.

Key Responsibilities
  • Prepare coffee shop beverages according to set standards.
  • Prepare food items according to procedures.
  • Ensure food and beverages are handled in a safe manner and according to established guidelines.
  • Operate cash register to itemize customer purchases and process payments.
  • Stock items and rotate Coffee items and merchandise displays.
  • Maintain understanding of current store programs and product locations.
  • Understand use of check-stand equipment and coffee shop equipment and its efficient operation.
  • Notify the department lead or manager if products and supplies need to be ordered.
  • Comply with Company policies regarding security, cash handling, product handling, etc.
  • Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.
  • Communicate the Company programs, in-store specials and coupons to customers, and models high standards of service to achieve a customer-oriented store.
Requirements
  • High school diploma or GED (preferred).
  • One year of retail or related experience preferred.
  • Good verbal communication skills; ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently.

The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.