Fragrance & Beauty Ambassador

1 week ago

Newton, Massachusetts, United States Disability Solutions Full time

About the Role:

As a Fragrance & Beauty Advisor at CHANEL, you will be an essential part of our expanding community. You will lead by example, treating each guest with respect and ensuring they feel welcome, confident, and at ease.

You will have an emotional intelligence that allows you to develop strong relationships and provide consistent, extraordinary experiences for clients.

Responsibilities include:

  • Providing superior service to every client, every day
  • Deepening client relationships and loyalty through personal connection and building trust
  • Contributes to build the business by achieving sales targets
  • Attending seasonal seminars and utilizing Inside Beauty learning application
  • Upholding an omni-channel mindset to produce a seamless experience
  • Addressing and resolving client situations according to company philosophy and standards
  • Understanding upcoming events and involving clients
  • Having solid knowledge of the Brand, its heritage, and know-how
  • Knowing and understanding the business challenges, client needs, and surrounding market
  • Maintaining a clean, tidy, and hygienic work area
  • Having a positive attitude and communicating with the team and manager regularly

We are looking for someone who is:

  • Service-oriented and genuinely concerned about customers' needs
  • An excellent listener and eager learner
  • Flexible and adaptable to changes
  • An enthusiastic team player
  • Confident and professional, striving for excellence

Position Logistics:

We require someone with:

  • Articulate, knowledgeable, and passionate about both cosmetics and fragrance
  • Artistry skills and direct Brand experience preferred
  • Possession of passion for CHANEL Beauty products
  • The ability to lift up to 5 lbs. and stand for extended periods of time

Compensation:

The anticipated base salary range for this position is $24-$30.41 per hour. Other forms of variable pay may be offered, including bonus potential, benefits, and perks.

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