Patient Access Specialist I

4 weeks ago


Sturgis, South Dakota, United States Monument Health Full time
Job Summary

As a Patient Access Specialist I at Monument Health, you will play a vital role in providing exceptional patient care and ensuring seamless revenue cycle processes. This role requires a high level of attention to detail, excellent communication skills, and a passion for delivering outstanding customer service.

Key Responsibilities
  • Accurately collect demographics, confirm patient identity, and assign guarantor information
  • Assist in achieving strategic objectives by following Revenue Cycle guidelines
  • Perform point-of-service collections, reconcile cash drawers, and provide patients with basic account reconciliation
  • Initiate financial clearance, review authorization and referral records, and educate patients on regulatory compliance
  • Provide service excellence, including way-finding, reception, and interacting with patients in a friendly and caring manner
Requirements
  • High School Diploma or equivalent
  • 1+ years of customer service experience, 1+ years of patient relations experience, and 1+ years of medical patient accounts/financial services experience
  • Medium work, exerting up to 10 pounds of force constantly, and possible exposure to blood, bodily fluids, or tissues
Benefits
  • Competitive wages and benefits on qualifying positions
  • Supportive work culture, medical, vision, and dental coverage, retirement plans, health savings account, and flexible spending account
  • Instant pay for qualifying positions, paid time off accrual bank, opportunities for growth and advancement, tuition assistance/reimbursement, and excellent pay differentials on qualifying positions


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