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Sales Associate I

2 months ago

Costa Mesa, California, United States Tapestry Full time
About This Role

At Tapestry, we're committed to creating a workplace that's inclusive, innovative, and empowering. As a Sales Associate I, you'll play a key role in delivering exceptional customer experiences and driving sales growth in our luxury retail environment.

Key Responsibilities
  • Sales and Service: Understand organizational objectives and make decisions that align with the Company's priorities and values. Create personal sales and clienteling strategies in partnership with the management team.
  • Customer Focus: Meet customer needs through solution-oriented and forward-thinking approaches. Build credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace.
  • Market Awareness: Understand changes in local market trends with potential impact on business performance and support the execution of local sales strategies and tactics.
  • Visual Merchandising: Create positive impressions with customers by bringing the best self to work through elevated, sophisticated, and appropriate business attire consistent with Coach's guide to style.
  • Results-Driven: Take ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals.
  • Team Player: Flex personal selling techniques to contribute to overall store financial results. Demonstrate persuasive, confident, friendly, and genuine service skills and selling behaviors.
Requirements
  • 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • Possesses current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS, and Internet).
  • Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service.
  • Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days.