Customer Service Team Member

1 week ago


Streetsboro, Ohio, United States Stainless Works Full time
Job Overview
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We are seeking a talented Phone Support Specialist to join our team at Stainless Works, a leading manufacturer of exhaust systems for the automotive aftermarket industry. In this role, you will provide world-class customer service to our clients, ensuring their satisfaction with our products and services.


Salary Information

The estimated salary range for this position is between $45,000 and $65,000 per year, depending on experience and qualifications. Additionally, Stainless Works offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off.


Key Responsibilities:
  • Deliver exceptional customer service via phone, email, and chat support.
  • Process orders, returns, and exchanges in a timely and accurate manner.
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience.

Requirements:
  • Bachelor's degree in Business Administration, Communications, or related field.
  • Minimum 2 years of customer service experience in a call center or retail environment.
  • Excellent communication, problem-solving, and interpersonal skills.

About Us:

Stainless Works is a dynamic company dedicated to delivering high-quality exhaust systems that exceed customer expectations. Our team is passionate about innovation, performance, and precision, and we are looking for like-minded individuals to join our crew.


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