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Retail Operations Supervisor

2 months ago


Independence, Missouri, United States DICK'S SPORTING GOODS INC Full time

About Us: At DICK'S Sporting Goods, we are passionate about the transformative power of sports. Our team plays a vital role in fostering confidence and enthusiasm by equipping athletes to reach their aspirations. We are dedicated to building an inclusive and diverse workforce that mirrors the communities we serve.

Position Overview: We are looking for a dedicated, people-oriented leader to manage operations within the softlines department of our store.

Key Responsibilities:

  • Oversee daily operational functions of the softlines department.
  • Collaborate with the Store Manager to strategically plan and organize both short-term and long-term initiatives.
  • Engage with the local community to attract talent and promote opportunities for team members to contribute positively.
  • Work alongside the leadership team to recruit a strong, diverse workforce and manage staffing needs, including payroll and scheduling.
  • Ensure the team adheres to operational standards, brand guidelines, customer service expectations, and company policies.
  • Implement loss prevention strategies to minimize shrinkage while adhering to safety and cash-handling protocols.
  • Foster an engaging work environment through transparent communication and innovative team-building strategies.
  • Demonstrate a commitment to personal and team development, integrating learning into everyday leadership practices.
  • Promote an inclusive atmosphere where all team members and customers feel valued and respected.

Qualifications:

  • 1-3 years of experience in retail management or customer service roles.
  • Strong analytical and problem-solving skills.
  • Availability to work flexible hours, including evenings, weekends, and holidays.