Refund Specialist with Epic Experience

4 days ago


Farmington, Michigan, United States Complete Staffing Solutions Full time

**Job Description:** Refund Specialist with Epic Experience Needed

**About the Role:** Complete Staffing Solutions is seeking a highly skilled Refund Specialist with Epic experience to join our team. As a Refund Specialist, you will be responsible for resolving credit balances and processing refunds for insurance companies and patients.

**Responsibilities:

  • Resolve all accounts that are in a credit balance
  • Process refunds for insurance companies and patients
  • Provide necessary documentation for refund approval
  • Update the billing system to ensure refunds are properly noted
  • Work closely with third parties to resolve issues

**Salary:** $48,000 - $55,000 per year based on 22-25/hour rate and 40 hours/week

**Requirements:*

  • Minimum of two years recent physician or hospital patient or insurance refund experience required
  • Previous Epic experience preferred
  • Knowledge of Medicare, Medicaid and commercial payer reimbursement policies and procedures
  • Excellent written & verbal communication skills and professional telephone manner


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