Luxury Guest Experience Coordinator

2 weeks ago


Cedar Creek, United States Hyatt Full time
Job Summary

We are seeking a highly skilled and courteous Luxury Guest Experience Coordinator to join our team at Hyatt Regency Lost Pines. As the first point of contact for our guests, you will provide a warm and welcoming experience, ensuring a seamless arrival and departure process.

Key Responsibilities:
  • Greet guests with a friendly and professional demeanor upon arrival and departure.
  • Safely park and retrieve guest vehicles in a timely manner.
  • Assist guests with luggage and provide directions or information as needed.
  • Maintain a clean and organized valet area.
  • Ensure the security of guest vehicles and belongings.
  • Communicate effectively with the front desk and other hotel staff.
  • Provide exceptional customer service and address guest inquiries or concerns promptly.
Requirements:
  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Valid driver's license with a clean driving record.
  • Ability to operate manual and automatic vehicles.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and handle stressful situations calmly.
Salary and Benefits

The estimated salary for this position is $25,000 - $35,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement plan, and paid time off.



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