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Administrative Support Specialist

1 week ago


Clinton Twp, United States Presbyterian Villages of Michigan Full time

**Job Overview**

We are seeking a highly skilled and organized Administrative Assistant to join our team at The Village of Peace Manor in Clinton Twp, Michigan.

The ideal candidate will provide exceptional office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. This role is responsible for providing administrative, clerical, and project support in a professional and confidential manner.

Key Responsibilities:

  • Organize, direct, and/or supervise departmental functions including reception, telephone communication system, and mail distribution.
  • Attend and/or participate in meetings and/or events and may transcribe and prepare minutes or summaries.
  • Collect resident documents for processing of certification and recertification paperwork.
  • Accumulate, maintain, verify, and report data, statistics, and research.
  • Assist with collection of rent and execution of monthly certification process of resident.
  • Compose, prepare, monitor, and respond to correspondence.
  • Direct and assist residents, families, business invitees, and staff.
  • Schedule and maintain appointments and calendars.
  • Create and maintain filing system.
  • Respond to inquiries and provide information regarding the Village.
  • Schedule and conduct Village tours.
  • Establish and maintain resident (and prospect) records including but not limited to: Filing; Revising and updating records, charts, etc.; Gathering required data and documentation; Data input.
  • Assist with information gathering, including scheduling and conducting admission interview with potential residents and families.
  • Evaluate need for and/or requisition adequate supplies, equipment, and follow-up regarding assurance issues.
  • Evaluate need for and/or request maintenance work orders.
  • Coordinate special events.
  • Create newsletters, flyers, and other documents utilizing various software programs and desktop publishing.
  • Create and maintain a positive customer service atmosphere, including continuous quality improvement, teamwork, mutual respect, professionalism, and accountability.
  • Attend and participate in all appropriate departmental/Village meetings, training, and development opportunities.
  • Embrace, uphold, and promote Presbyterian Villages of Michigan's mission, vision, beliefs, values, strategic goals, objectives, and Servant Leadership.
  • Follow established policies and procedures including but not limited to: Presbyterian Village employment policies and procedures; Departmental policies and procedures; Safety policies and procedures; Federal, state, and local regulations.
  • Perform any and all other duties and/or tasks as assigned or requested.