Dining Room Staff

3 weeks ago


Greenville, South Carolina, United States Food People Restaurant Group Full time

**Job Summary:

We are looking for a skilled Dining Room Staff - Customer Experience Expert to join our team at Carolina Ale House in Downtown Greenville. As a key member of our food service team, you will play a vital role in delivering exceptional customer experiences.

**Primary Responsibilities:

  1. Welcome guests and create a welcoming atmosphere.
  2. Familiarize customers with our menu offerings and suggest suitable options when needed.
  3. Accurately take customer orders and communicate them to relevant team members.
  4. Deliver high-quality food and beverage service efficiently.
  5. Ensure timely pre-bussing of tables.
  6. Provide safe and responsible alcohol service.
  7. Maintain cleanliness and organization of tables and surrounding areas.
  8. Process payments and deliver bills to customers while providing accurate change.
  9. Analyze guest needs and preferences to enhance their overall dining experience.
  10. Promote menu items and daily specials to increase sales.

**Requirements and Qualifications:

  • Outstanding customer service skills with a focus on exceeding customer expectations.
  • Ability to navigate dynamic environments effectively.
  • Demonstrate a collaborative spirit and positive attitude towards teamwork.
  • Exhibit a strong work ethic and be proactive in task completion.
  • Able to adapt to varying shift schedules, including evening and weekend hours.
  • Meet the minimum age requirement for alcohol service.

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