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Hotel Night Auditor
1 month ago
The Town Pump Hotel Group is seeking a detail-oriented and organized Hotel Night Auditor to join our team. As a key member of our front desk operations, you will play a critical role in ensuring the accuracy and integrity of our financial records.
Key Responsibilities:- Conduct thorough audits of room charges and transactions to ensure accuracy and compliance with company policies.
- Prepare and review audit reports, credit card summaries, and other financial documents to ensure accuracy and completeness.
- Provide exceptional guest service, responding to guest inquiries and resolving any issues in a timely and professional manner.
- Assist with check-in and check-out processes, posting payments and charges as necessary.
- Perform security checks and hall patrols to ensure the safety and security of our guests and staff.
- Collaborate with the front desk team to ensure seamless operations and provide support as needed.
- High school diploma or equivalent required; associate's or bachelor's degree in hospitality or a related field preferred.
- Previous experience in a hotel or hospitality setting, preferably in a night audit or front desk role.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
- Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- A competitive salary and benefits package, including 401(K), health, dental, and vision insurance.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Town Pump is an equal opportunity employer, committed to diversity and inclusion in the workplace.