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Hotel Maintenance Technician

2 months ago

Billerica, Massachusetts, United States Island Hospitality Management Full time
Job Overview

As a Facilities Maintenance Specialist, you will play a crucial role in ensuring the operational efficiency of various hotel systems and equipment. Our ideal candidates are detail-oriented professionals who possess a practical mindset and a commitment to excellence. You will be expected to work collaboratively or independently while adhering to all health and safety protocols. The primary objective is to keep the premises and communal areas in optimal condition.

This role may necessitate flexible working hours.

Key Responsibilities:
  • Identify, report, and rectify potential safety issues (such as damaged doors or railings, fire risks, etc.) and inform supervisors of any damages or disturbances.
  • Perform basic plumbing, electrical, HVAC, and flooring maintenance and repairs.
  • Execute painting tasks, minor roof repairs, and other exterior maintenance projects.
  • Conduct repairs on pool and fitness equipment as needed.
  • Participate actively in preventative maintenance initiatives.
  • Monitor and replenish stock levels of consumables as necessary.
  • Collaborate with the Chief Engineer and Management team to complete all technical and skilled projects.
  • Prepare necessary reports during each shift for management review.
  • Respond to adverse weather conditions to maintain the hotel's exterior (e.g., snow removal, ice management).
Qualifications:
  • Self-motivated team player with a strong initiative and a drive for success.
  • Capable of effectively addressing workplace challenges, including anticipating, preventing, identifying, and resolving issues as they arise.
  • Able to perform well under pressure.
  • Efficiently complete work orders within designated timeframes.
  • Approachable and available for guest interactions while delivering exceptional service.
  • Willingness to respond to emergencies on short notice.
  • Knowledge of hotel emergency protocols is essential.

Physical Requirements:

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Regularly, the employee is required to stand, sit, or walk for extended periods. Additionally, the employee may frequently lift and/or move items weighing up to 25 pounds. Weekly work hours may vary based on guest occupancy, seasonality, staffing, and other factors.

Training and Development:

Island Hospitality is dedicated to the growth of its employees, offering a structured training and development program that provides a clear path for those eager to excel in the hospitality industry. New team members can leverage their previous experiences and discover further advancement opportunities within our organization through the resources provided.

Employee Benefits:
  • Comprehensive healthcare options, including Medical, Dental, and Vision Insurance.
  • Flexible spending accounts (HSA & FSA) available.
  • Dependent care flexible spending account.
  • Identity Theft Protection Insurance.
  • Commuter benefits for transit and parking.
  • Pet Insurance.
  • Paid Time Off and incentives for annual wellness exams.
  • Employee Assistance Program.
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services.
  • Paid Sick and Vacation Time.
  • Family Leave.
  • 401(k) Retirement plan with employer matching contributions.
Recognition and Rewards:
  • Incentive-based bonus program.
  • Complimentary room nights at our hotels and employee discounts.
  • Discounts for friends and family within the hotel brand.
  • Recognition programs for Team Member of the Month, Quarter, and Year.
  • Discounted tickets to various entertainment venues through Tickets at Work.
  • Career advancement opportunities through our in-house training program.
  • Referral bonus program applicable to any of our locations.

Equal Opportunity Employer

Island Hospitality utilizes E-Verify to confirm work authorization in compliance with applicable laws.