Customer Experience Specialist
3 weeks ago
Savers | Value Village is seeking a Customer Experience Specialist to join our dynamic team. As a key player in delivering exceptional customer experiences, you will help drive sales growth and build brand loyalty.
About Our CompanySavers | Value Village is a leader in the thrift retail industry, with a strong focus on sustainability and community engagement. Our goal is to create a positive impact on the environment and society while providing quality products at affordable prices.
Job Responsibilities- Develop and implement strategies to enhance customer satisfaction and loyalty
- Collaborate with cross-functional teams to achieve business objectives
- Analyze sales data and customer feedback to inform decision-making
- Provide training and coaching to new hires and existing team members
- Minimum 2 years of retail experience, preferably in a leadership role
- Proven track record of improving customer satisfaction and loyalty
- Excellent communication, analytical, and problem-solving skills
- Able to work independently and as part of a team
$45,000 - $60,000 per year
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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