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Labor Department Adjudications Specialist
2 months ago
We are seeking a highly skilled and experienced professional to join our team as a Labor Department Adjudications Specialist. As a key member of our Central Office Adjudications unit, you will play a critical role in resolving complex cases related to unemployment insurance.
Key Responsibilities- Conduct hearings and investigations to determine eligibility for unemployment insurance in accordance with regulations and statutes.
- Elicit relevant data from claimants, employers, and other stakeholders to ensure all due process rights are afforded.
- Research and analyze unemployment insurance statutes, regulations, and case law to make informed decisions.
- Apply relevant laws and regulations to facts of cases to reach logical and legally sound eligibility decisions.
- Write and issue eligibility determinations based on findings from hearings and investigations.
- Adjudicate claimant compliance with continuing eligibility requirements.
- Conduct hearings or fact-finding to develop facts underlying cases of possible fraud.
- Advise claimants of rights regarding appeal and provide general assistance in filing an appeal.
- Represent the Administrator in Appeals Division proceedings.
- Seven (7) years of technical level experience in counseling, employment placement, veterans employment and training support services, public contact work, human service programs, community action programs, job service, unemployment insurance, or employment and training functions.
- One (1) year of experience as a Labor Department Associate Community Services Representative performing basic fact-finding examinations in unemployment insurance.
- College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
- Experience in Unemployment Insurance (UI) processes, including the State Information Data Exchange System (SIDES), initial claims, Appeals, Benefit Payment Control, Merit Rating, monetary and non-monetary determinations, etc.
- Experience in Adjudications Re-Employ.
- Experience researching, interpreting, and consulting on CT UI laws and regulations.
- Experience providing customer service and information to the public, including those who may be dissatisfied or frustrated, in a patient, respectful, and professional manner.
- Experience navigating through the ReEmploy CT platform and using a variety of software programs, including Microsoft Outlook, Word, Excel, and Teams.
- Experience working independently using initiative and problem-solving skills to complete tasks on time with minimal supervision.
The Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers. We take a comprehensive approach to meeting the needs of workers and employers, and other agencies that serve them. We ensure the supply of high-quality integrated services that serve the needs of our customers.
Why Join Our TeamAs a Labor Department Adjudications Specialist, you will have the opportunity to work in a dynamic and challenging environment, where you will be able to apply your skills and experience to make a real difference in the lives of Connecticut workers. You will be part of a team that is dedicated to providing excellent customer service and ensuring that our services are accessible and effective.
