Automotive Service Operations Manager
3 weeks ago
**Job Summary:**
We are seeking an experienced and results-driven individual to fill the role of Automotive Service Operations Manager at Midas. This position is responsible for leading our team of technicians and service advisors to deliver exceptional customer service and achieve business objectives.
**Key Responsibilities:**
- Recruit, hire, train, motivate, evaluate, and schedule technicians and service advisors
- Deliver exceptional customer service by listening and consulting with customers
- Oversee complete vehicle inspections and make comprehensive recommendations
- Build and source parts for repairs
- Deliver and discuss pricing estimates with customers
- Lead and manage the team while maintaining alignment with Midas' vision, purpose, and core values
- Oversee sales, accounting, and clerical functions
- Inspect, diagnose, and repair domestic, European, and Asian cars and light trucks
- Maintain inventory counts and prevent losses
- Ensure overall cleanliness and organization of the facility
- Process employee payroll and maintain record-keeping of hours and scheduling
- Submit daily sales reports to Corporate
**Requirements:**
- A minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Strong POS computer and Internet skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule
- Valid driver's license
**Compensation:** $45,000.00 - $55,000.00 per year
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