Medical Support Specialist

4 weeks ago

Saratoga Springs, New York, United States Saratoga Hospital Full time
Job Summary:

Maintain a well-organized system to ensure a smooth patient flow in the clinical setting. This involves adhering to established procedures, standards of care, and regulatory requirements as it pertains to direct patient care in the outpatient setting. Provide basic, direct patient care under the direction of a physician or mid-level provider, ensuring all care is provided in compliance with departmental policy. This includes participating in medical and social history to assist in patient assessment and communicating with the healthcare team as necessary.

Key Responsibilities:

• Room patients and collect vital signs, chief complaint, medical, and social history.
• Break down, clean, and set up exam rooms to ensure consistent patient flow.
• Assist with clinical inventory process and deliver direct care and comfort care to satisfy patient needs.
• Maintain accurate medical records by filing reports with Medent (EMR) and ensuring completeness of documents prior to filing the chart.
• Facilitate coordination for patient access to resources and follow through with patient lab orders, including phlebotomy, point of care testing, and EKG, and specimen collection.

Community Health Center:

• Conduct PAM assessments for all Medicaid patients and enter assessments into the data system.

Requirements:

• High school diploma or equivalent required. Prior medical office experience preferred.
• One year of previous emergency department, nursing school student, CNA experience, or equivalent required for Community Health Center position.
• Computer skills and working knowledge of programs preferred. Must possess above-average typing skills and ability to use information systems.

Essential Skills and Abilities:

• Ability to read, write, and follow oral instructions.
• Strong interpersonal skills and ability to work well with people and multitask.
• Ability to set priorities and organize work environment.
• Knowledge in the use of select clinical equipment.
• Superior customer service and team-oriented attributes.
• Ability to work efficiently without constant direct supervision and be flexible, self-motivated, and adaptable.
• Must be adept with oxygen tanks and regulators, twelve-lead EKG, setup of nebulizers, performing blood pressures, safe operation of wheelchairs and stretchers.

Compensation:

Salary range: $26.65

Pay Grade: 16

Compensation may vary based upon overall experience and qualifications, shift, and location.

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