Logistics Support Specialist
3 weeks ago
We're seeking a highly skilled Logistics Support Specialist to join our team at Total Quality Logistics (TQL). As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our sales representatives.
Key Responsibilities:
- Becoming a subject matter expert on all administrative tasks related to aligned accounts
- Documenting and managing tasks in internal systems
- Scheduling appointments and coordinating shipments from pickup to delivery
- Resolving shipping issues with professionalism
- Providing excellent customer service to internal and external stakeholders
- Supporting billing and payment processing as needed
Requirements:
- 1+ year customer service experience preferred
- Hall of fame work ethic with excellent attendance history
- Strong verbal communication skills for face-to-face and phone interactions
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- Able to take ownership of responsibilities and see tasks through completion
About the Role:
As a Logistics Support Specialist at TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation. This role offers numerous opportunities for growth and advancement within the company.
Salary: $16.50/hour + year-end bonus and merit increases, plus benefits including health, dental, and vision coverage, 401(k) with company match, tuition reimbursement up to $5,000/year, and employee referral bonuses.
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