Retail Department Coordinator

5 hours ago


Fayetteville, New York, United States TJ Maxx Full time
Job Summary

We are seeking a highly skilled and experienced Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Experience: Create a positive and engaging experience for all customers, ensuring prompt and courteous service.
  • Team Leadership: Lead by example, train, and mentor Associates on front-end principles, promoting a culture of honesty and integrity.
  • Merchandising and Operations: Assign registers, support POS coverage needs, and coordinate breaks for Associates, ensuring a seamless shopping experience.
  • Problem-Solving: Address customer concerns and issues promptly, ensuring a positive outcome.
  • Store Maintenance: Ensure Associates execute tasks and activities according to store plan, prioritizing as needed.
  • Communication: Communicate accurately and effectively with management and Associates, providing progress updates and recognition.
  • Training and Development: Partner with Management on Associate training needs, promoting effectiveness and growth.
  • Adherence to Policies: Ensure adherence to all labor laws, policies, and procedures, promoting a safe and compliant work environment.
Requirements
  • Availability: Available to work a flexible schedule, including nights and weekends.
  • Merchandising Knowledge: Strong understanding of merchandising techniques and principles.
  • Communication and Organizational Skills: Strong communication and organizational skills, with attention to detail.
  • Leadership Experience: 1 year retail experience and 6 months of leadership experience.
Benefits

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



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