Security Officer

4 days ago

Cleveland, Ohio, United States Northeast Ohio Regional Sewer District Full time
Job Summary

Under general supervision, the Security Officer ensures a safe and secure environment for District employees, visitors, and stakeholders. This role performs the highest level of customer service while providing physical security throughout all District facilities and properties, through roving patrols and traffic control, responding to events such as injury or illness.

Key Responsibilities
  • Patrol designated areas on foot or using District-provided transportation, examining doors, automobiles, equipment, windows, perimeter fence lines, and gates.
  • Monitor security systems and equipment to ensure operational use and detect security violations.
  • Perform proactive monitoring of and timely responses to potential/actual security threats.
  • Operate, monitor, and respond to alarms and closed-circuit television systems.
  • Watch for and report irregularities such as fire hazards, safety hazards, and security concerns.
  • Ensure unusual circumstances or problems are noted and reported to the proper authority.
  • Provide emergency response and general assistance at all facilities.
  • Investigate incidents and non-process accidents.
  • Receives visitors and provides general and specific information.
  • Responds to telephone inquiries and provides information during non-business hours or when administrative offices are closed or unavailable.
  • Opens and secures access gates and security doors at designated times.
  • Operates weigh scales and associated processes.
  • Promptly reports security risks such as downed fencing, security lights off, unsecured equipment containers, unlocked doors, and inadequately secured high-value items.
  • Monitors and authorizes entrance and departure of employees, visitors, and other persons to deter theft and unauthorized individuals.
  • Performs inspections, including bags and vehicles.
  • May give direction to crowds at events and oversees pick-up and delivery of equipment and other applicable items.
  • Prepares reports and gathers all relevant information.
  • Follows SOPs and other identified procedures, policies, and protocols.
  • May provide security training to District employees, contractors, and other stakeholders.
  • Hand delivers letters. Transports employees to occupational health provider for substance tests and minor injuries.
  • Provides minor vehicle assistance such as battery charging and vehicle lockouts.
  • Observes safe work practices.
  • Must participate in continuing education required to maintain peace officer commission, as well as all department or District required training.
Requirements
  • Candidate must possess a high school diploma, GED, or state-recognized equivalent.
  • No required experience.
  • Candidate must be 21 years of age.
  • Candidate must possess a current and valid peace officer certification as a police officer in the State of Ohio as verified through the Ohio Peace Officer Training Academy (OPOTA).
  • Candidate must be certified, willing, and able to carry, maintain, and ensure proper care and handling of a District-issued firearm.
  • Candidate must have a certificate for First Aid and the Cardiopulmonary Resuscitation/AED courses or must be able to obtain certificates of completion within ninety (90) days of employment.
  • Candidate must possess a valid state of Ohio driver's license with a driving record in accordance with the District's acceptable guidelines.
Assessments, Investigations, and Examinations
  • Candidates will be required to participate in pre-employment assessments which may include a written test, physical agility test, psychological assessment, background investigation, face-to-face interview, and pre-employment medical examination.
  • Criminal convictions involving violence, theft, or that are sexual in nature or convictions that would appear to impede with the performance of the duties of this position may be a disqualifier.
Knowledge, Skills, and Abilities
  • Candidate must have knowledge of the District's policies and procedures, strong knowledge of weaponry and verbal de-escalation techniques, public safety, customer service, and security operations, rules, and regulations.
  • Candidate must also exercise the ability to lead effectively, but also strive in team and relationship building.
Physical and Mental Requirements

During the course of performing the essential functions of this position, the employee must be able to compare, copy, compile, coordinate, negotiate. The ability to communicate while exhibiting strong interpersonal skills is required. Candidate must also be able to compute, analyze, synthesize, and instruct on an occasional basis. Physical work will need to be performed, such as standing or sitting for long periods of time, walking, climbing, stooping, balancing, handling, reaching, feeling, fingering, talking, hearing, and control of others. Potential for crawling, crouching, kneeling, and running during a conflict. The candidate must properly wear issued protective gear weighing up to twenty-five (25) pounds daily. While rare, the candidate must also be able to push or pull up to or more than one hundred (100) pounds, if circumstances dictate. Position will require visual demands of near acuity, far acuity, depth perception, color vision, and accommodation. The position is predominately outside of a typical office setting. While working in the field, the employee may be exposed to extreme weather (hot or cold conditions), wet and or humid conditions, atmospheric conditions, hazards, vibrations, and confined/restricted working environments. Must possess the ability to work a rotating 12-hour shift with the possibility of mandatory overtime up to 16 hours.

Pay Range: USD, Commensurate based on Reporting Location and Shift

$35.00 per hour

Our Equal Employment Opportunity Statement
Our Accessibility Statement

Our Employee Benefits & Wellness Programs
We offer a comprehensive employee benefits package including Health Insurance Coverage, Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans), Flexible Spending Accounts, Employee Assistance Program, Free Parking at our facilities, Corporate Discounts, and more We also have an active Health & Wellness Program that promotes a life/work balance.

NEORSD supports the use of hybrid work as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepares the agency to operate during emergencies. This position may be authorized for hybrid work. Hybrid eligibility will be discussed during the interview process.

DISCLAIMER: The information outlined in this job description indicates the general nature and type of work performed by employees within this classification. It is not intended to provide a comprehensive inventory of all duties, responsibilities, or competencies required of employees within this classification.

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