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Accounts Receivable Specialist

2 months ago

Riverview, Florida, United States Dobbs Equipment Full time
Job Overview

Position Title: Credit Administrator

Reports To: Credit Manager

Department: Credit, (10), Exempt

Location: Riverview

Role Summary:

Dobbs Equipment is seeking a dedicated Credit Administrator. This role is pivotal in overseeing credit exposure and managing receivables for a designated region, aiming to enhance profitability while supporting the sales team in reaching their objectives. Responsibilities include the collection of receivables, conducting credit assessments, and establishing customer accounts.

Key Responsibilities:

  • Oversee assigned accounts to ensure minimal delinquency rates. Employ technology and strategic collection methods to recover overdue accounts, gathering pertinent market data and negotiating payment arrangements with delinquent customers.
  • Foster and sustain robust relationships with assigned customers, providing necessary documentation to address any outstanding issues. Negotiate effective payment solutions for overdue accounts.
  • Collaborate with internal stakeholders (VPs, GMs, sales, and operations) through clear and consistent communication. Assist the Credit Manager in training initiatives.
  • Generate, analyze, and review reports on outstanding receivables on a daily, weekly, and monthly basis. Organize and lead discussions with branch management regarding overdue customer accounts.
  • Set and adjust credit limits as necessary, reviewing and approving or declining branch credit requests.
  • Conduct credit evaluations for new clients using financial statement analysis, credit bureau reports, customer history, and feedback from branches. Input new customer accounts into the database.
  • Perform ongoing credit assessments for existing clients, monitoring credit lines and identifying trends. Adjust credit limits as warranted based on financial data and payment history.
  • Review and authorize credit decisions for parts, services, rentals, and demo transactions, facilitating additional sales as needed.
  • Utilize tools to secure transactions with liens and file UCCs when necessary. Prepare and dispatch collection and demand letters as required.
  • Evaluate litigated and defaulted accounts based on risk levels and exposure, providing recommendations to corporate management for resolution engagement.
  • Consistently use the Collection Management System (CMS) to document account activity accurately.
  • Assist in reconciling accounts and resolving issues related to misapplied cash.
  • Prepare requests for bad debt write-offs not related to finance charges.
  • Draft releases of liens, notices of non-payment, proof of claims, and sworn statements of accounts as necessary. Provide guidance to Branch Administrators on lien-related issues.
  • Manage customer PowerPlan and internal credit lines based on requirements, coordinating with customers and the Credit Manager for increases and required documentation.
  • Scan documents into Performa related to legal files, credit applications, credit bureau reports, and bankruptcy documentation.
  • Establish both internal and PowerPlan accounts as requested.
  • Perform necessary account maintenance.

Qualifications: The following qualifications are essential for this role:

  • Valid Driver's License
  • Experience in Accounting
  • Background in Credit and Collections

Education and Experience Requirements:

  • Bachelor's Degree in Finance/Accounting or a minimum of three years of experience in Credit and Collections.
  • Strong negotiation and conflict resolution skills.
  • Ability to manage multiple tasks in a fast-paced environment with effective follow-up.
  • Proficient in maintaining positive relationships, both internally and externally, while holding team members and customers accountable.
  • Excellent communication skills (both verbal and written) and strong organizational abilities.
  • Familiarity with credit reporting agencies and basic financial statement analysis.
  • Proficient in Microsoft Office Suite, particularly Excel.
  • Willingness to travel as necessary, less than 10% of the time.
  • Knowledge of federal and state laws governing collection activities and bankruptcy.
  • Understanding of the Uniform Commercial Code (UCC) and related legislation.
  • Strong problem-solving capabilities.
  • Self-motivated and able to manage tasks independently.
  • Proficient with MS Office, especially Excel and Outlook.
  • Ability to follow instructions provided in various formats.
  • Basic mathematical skills for financial calculations.
  • Quick learner with innovative thinking abilities.
  • Positive demeanor and strong organizational skills.
  • Understanding of credit and collections processes.
  • Ability to handle multiple tasks in a dynamic work environment.

Work Environment:

The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this position. The employee may occasionally be exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is typically quiet.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to stand, use hands to manipulate objects, reach with hands and arms, and communicate verbally. The employee frequently walks, climbs, balances, and may need to stoop, kneel, crouch, or crawl. The employee may occasionally sit. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required for this role include close vision and color vision.

Equal Employment Opportunity Statement:

Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to fostering an environment free from discrimination, harassment, and retaliation for all employees and applicants. All employment-related decisions are made based on individual qualifications and job performance.

Notice to Applicants: We participate in E-Verify in the United States.

Drug-Free and Alcohol-Free Workplace Notice.

Dobbs Equipment is an Equal Opportunity and At-Will Employer.