Building Supervisor
5 days ago
Kalahari Resorts Conventions is seeking a highly skilled and experienced Evening Building Supervisor to join our team. As a key member of our resort operations team, you will be responsible for ensuring the safety and security of our guests and associates, while also providing exceptional customer service.
Key Responsibilities:- Approach all encounters with guests and associates in a respectful and professional manner
- Hold fellow associates accountable for their activities in the absence of a manager on property
- Tour the resort with a keen eye for detail, identifying areas for improvement and providing feedback to management
- Encourage safe and efficient resort operations, ensuring that all associates are attentive, friendly, and helpful
- Serve as a security officer for special events, responding to crisis situations and acting in accordance with company policies and local laws
- Assist with accident reports and provide support to local law enforcement and safety personnel as needed
- Host daily standup meetings for the evening shift, ensuring that all associates are informed and aligned with resort operations
- Conduct regular checks of the resort perimeter, including parking lots, and lock all exterior doors after events have ended
- Provide assistance to guests with lockouts and other issues, maintaining confidentiality and upholding the highest standards of customer service
- Three years' experience in a customer-focused supervisor or manager role in hospitality, food and beverage, or retail
- Driver's license and general knowledge of hotel management principles and practices
- Ability to move, walk, and patrol constantly throughout the shift (up to 10 hours)
- A comprehensive and attractive benefits package, including promotion from within, mental, financial, physical, work-life, and career wellness initiatives
- Full and varied benefit package available for full-time associates, including 401(k) with company match, appreciation days, parties, and retention programs
- Paid time off and holiday pay, as well as discounts and resort perks
Kalahari Resorts Conventions is an equal opportunity employer, committed to delivering products and services beyond expectations. We promise authenticity, curiosity, honesty, timeliness, and follow-through in all our interactions. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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