Implementation Specialist
17 hours ago
We are a leading provider of software solutions for governments and businesses. Our team of experts is dedicated to delivering high-quality products and services that meet the evolving needs of our clients.
Job DescriptionWe are seeking a highly skilled Implementation Specialist to join our team. As an Implementation Specialist, you will be responsible for translating client business requirements into application definitions, workflows, business processes, and solutions. You will work closely with clients to understand their needs and develop customized solutions that meet their requirements.
Key Responsibilities- Translate client business requirements into application definitions, workflows, business processes, and solutions
- Develop and maintain systems-related documentation, such as business, system, functional requirements, process flows, status reports, and configuration worksheets
- Identify problems and research alternatives through testing and consulting with peers
- Oversee project resource schedules and coordinate schedule updates
- Configure and deploy enterprise application and business processes
- Support business process testing of the application prior to end-user acceptance testing
- Prepare hand-off and customer project training documents
- Minimum of 5 years' experience as an implementations specialist or equivalent industry experience
- Engagement with clients to understand and satisfy client needs
- Administering project requirements
- Configuring and deploying enterprise applications and business processes
- Managing and monitoring deliverables
- Documenting training material
- Training clients on use of the solution
- Experience working with software that required technical configuration (experience with SQL, XML, and JSON)
- Understanding of different API authentication needs (preferred)
- Basic understanding of cloud-hosted solutions (preferred)
- Worked with government clients (preferred)
- A competitive pay scale (Starting at $80,000 annual Base Salary)
- Generous benefits
- The opportunity to make a real difference in the lives of our clients
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