Food and Beverage Team Member

2 weeks ago

Lancaster, Pennsylvania, United States Round1 Full time
Job Summary

We are seeking a highly motivated and customer-focused Food and Beverage Associate to join our team at Round1. As a key member of our hospitality team, you will provide exceptional customer service while supporting the operation of our Food and Beverage Department.

Key Responsibilities
  • Operate a point-of-sale (POS) register for food and drinks, including managing cash tills and kitchen cleaning.
  • Prepare food and beverage items according to company policies and standards.
  • Reset and bus the food court seating area, ensuring a clean and safe environment for customers.
  • Wash and dry dishes, glasses, and other cooking/food prep utensils.
  • Conduct opening and closing procedures, including managing inventory and maintaining proper temperature for refrigerators and freezers.
  • Manage plates, cups, and other utensil inventory according to store policies and procedures.
  • Conduct restroom checks and cleaning, including laundry of rags.
  • Respond to customer requests in a friendly and professional manner.
  • Occasionally operate POS systems to collect payments and allocate bowling lanes, karaoke, billiards, darts, and ping pong facilities.
  • Occasionally operate POS systems to collect payments and issue cards and credits for arcade games.
Requirements
  • A High School diploma and a minimum of one to two years of experience in a hospitality or retail environment are required.
  • Experience in a bowling establishment is preferred but not required.
Work Environment

While performing the duties of this job, the employee will regularly work in a bowling center/arcade environment with high levels of noise, dust, and activity. The noise level in the work environment is usually loud.

Physical Demands
  • The employee will regularly be required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
  • The employee will need to stand and walk for extended periods without breaks during busy times.
  • The employee will need to use their hands/fingers to handle, feel, and reach with hands and arms.
  • Lifting and/or moving up to 100 lbs with assistance is required.
Benefits
  • 1 hour to play (non-prize) arcade games per week.
  • 90 minutes of bowling per week (shoes included).
  • 1 hour of karaoke/billiards per week.
  • 50% discount on food items per working shift.
  • 1 complimentary beverage per working shift.

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