Field Service Professional
3 weeks ago
Job Description
We are seeking a skilled Field Service Technician II to join our team at Canon U.S.A., Inc. in the United States. As a Field Service Technician II, you will be responsible for providing technical support and maintenance services to our customers.
Your Responsibilities
- Diagnose and repair complex technical issues with Canon products using established procedures.
- Provide efficient and accurate field/shop/on-site maintenance services to meet customer demands.
- Maintain working knowledge and aptitude of multiple product groups, including basic aspects of troubleshooting and diagnostics.
- Collaborate with colleagues to ensure seamless delivery of technical support and maintenance services.
About You
To succeed in this role, you should have:
- A high school diploma or equivalent experience required, plus 1-2 years of related experience.
- A basic understanding of internet environments and the ability to complete introductory training programs.
- The ability to travel (valid driver's license and acceptable driving record necessary).
- Required to take all necessary steps to obtain security clearances required by customers to enter their premises.
- Must be able to lift 50 pounds and be active more than 50% of the time (walking, standing, stooping/kneeling).
What We Offer
As a Field Service Technician II at Canon U.S.A., Inc., you can expect a competitive compensation package, including:
- An estimated hourly salary range of $21.50 - $31.74.
- A transportation allowance.
- A comprehensive benefits package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
About Our Company
Canon U.S.A., Inc. empowers companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, we help drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.
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