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Customer Service Associate

1 week ago

Bellevue, Washington, United States Silverado Part time
About Our Team:

Silverado is a renowned organization that prioritizes exceptional care and careers. For 27 years, our associates have wholeheartedly delivered unmatched care and enriched the lives of those we've served. We are certified as a Great Place to Work and provide competitive compensation and exceptional benefits to our full-time team members.

We are currently seeking a Receptionist who is passionate about making a difference for our community.

Shift Schedule: Part-Time, AM Shift, Sunday, Monday, Tuesday, Thursday 8:00am -12:00pm

Why Choose Us?
  • We are ranked 6th nationwide by Fortune Magazine in their Best Workplaces in Aging Services list, marking our 3rd consecutive year in the top 10
  • Certified as a Great Place to Work for seven consecutive years
  • We value internal mobility; Silverado provides growth opportunities for any position on our teams
  • We offer paid training

Qualifications:
  • High school diploma
  • At least one year experience dealing with the public via telephone and in person
  • Strong computer skills- especially with Word and Excel
  • Excellent customer service skills and outstanding verbal and written communication skills
  • Strong ability to multi-task
  • Associates must have reliable means of transportation to consistently meet attendance and punctuality standards.

Job Responsibilities:
  • Answer telephone calls in a professional manner and direct appropriately
  • Receive, separate and distribute incoming mail and prepare outgoing mail
  • Greet visitors and direct
  • Maintains files on the computer and updates information as necessary pertaining to associates and clients
  • Assist with clerical duties and office functions as assigned