Sales Support Associate

2 weeks ago


Youngstown, Ohio, United States Metals Distribution Company Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Sales Support Associate. This role will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and organized workspace.

Key Responsibilities
  • Answer and direct incoming phone calls in a professional and courteous manner
  • Assist drivers with directions and provide general information about the facility
  • Correlate, scan, and file invoices in a timely and accurate manner
  • Manage the organization of sales and shipping files, ensuring all documents are up-to-date and easily accessible
  • Print shipping labels and check/sign off on shipping orders
  • Assist the sales team with order processing, ensuring all orders are fulfilled accurately and efficiently
  • Greet visitors and vendors in the front office, providing a warm and welcoming atmosphere
  • Assist with facilitating on-site interviews, ensuring all necessary materials are prepared and available
Requirements
  • Reliable and dependable, with a strong attention to detail
  • Open-minded and willing to learn company processes and procedures
  • Ability to follow instructions provided by supervisor
  • Experience in transportation preferred, but not required
  • Experience in a manufacturing or warehouse environment
  • Basic computer skills, with proficiency in Microsoft Excel
Physical Requirements
  • Ability to respond quickly to sounds and see/respond to potential hazards
  • Ability to wear personal protective gear correctly
  • Ability to lift 25+ pounds if necessary

ISC is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.


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