Master Technician

Master Technician Job Description

AutoNation is a leading automotive retailer in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower our customers to make informed decisions. With a network of dealerships nationwide, we provide a wide range of new and used vehicles, customer financing, parts, and expert maintenance and repair services.

Key Responsibilities:

• Perform vehicle repair and maintenance work as assigned in accordance with dealer and factory standards to drive customer loyalty.
• Communicate effectively with the Parts Department and Service Advisors to manage production and customer communication.
• Diagnose vehicle malfunctions and perform repairs, if authorized by the customer.
• Conduct multi-point inspections to recommend necessary repairs and ensure vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of specialized tools and stay up-to-date with factory technical bulletins.
• Provide exceptional customer service to drive loyalty and satisfaction.

Performance Metrics:

• Targeted production
• Targeted sales
• Targeted Customer Satisfaction Index

Requirements:

• High School diploma or equivalent
• 2+ years of experience as an automotive technician
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver's license and a safe driving record

Opportunities for Career Growth:

• Master-Certified Technician
• Service Advisor
• Service Management

Exciting Benefits and Perks:

• Competitive compensation and 401k matching
• Health, dental, and vision insurance
• Maternity benefits
• Associate purchase and discount programs
• Access to exclusive deals and discounts
• Participation in the DRVPNK mission to raise funds for cancer research and treatment

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you don't meet every requirement, we encourage you to apply and contribute to our revolutionary work in the automotive industry.

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