Auto Service and Sales Associate
5 days ago
Job Summary
\We are seeking a motivated and results-driven individual to join our team as a Customer Sales Advisor. This role offers an exciting opportunity to work in one of our auto service centers, where you will be responsible for delivering outstanding customer service and sales experience.
\Responsibilities
\Key responsibilities include:
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- Help drive and reach sales goals through guest interactions, including tire and service sales.\
- Build guest relationships and ensure guest satisfaction through understanding their needs.\
- Understand and be able to describe all warranties, advertising, and promotion of products and services.\
- Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out.\
- Maintain a clean and safe work environment, adhering to established safety policies and procedures.\
- Perform a variety of manual tasks for extended periods, which may include light and heavy lifting, standing, bending, and squatting.\
- Promote self-development by utilizing Company-provided training tools.\
- Make recommendations to guests based on manufacturing recommendations.\
- Ensure guest satisfaction through prompt communication and resolution of any issues.\
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Requirements
\To succeed in this role, you must have prior guest service experience, a valid driver's license, and be at least 18 years old. Previous automotive guest service experience or tire sales experience is preferred.
\Compensation and Benefits
\The estimated annual salary for this role is $45,000-$60,000, depending on location and experience. We offer a comprehensive benefit package, including medical plans, 401(k), certification reimbursement, and paid vacations.
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