Gaming Industry Professional

4 days ago


Bethlehem, Pennsylvania, United States Wind Creek Hospitality Full time
About the Job

We are seeking a skilled Gaming Industry Professional to join our team as a Customer Service Representative. This role involves providing exceptional guest service, processing transactions, and ensuring a positive gaming experience for our patrons.

Key Responsibilities
  • Process transactions, including exchanges, payouts, and redemptions.
  • Assist with player card transactions and provide information on casino promotions.
  • Maintain accurate records and balance cashier drawers at the end of each shift.
  • Operate wagering terminals and perform machine maintenance tasks.
Requirements
  • One year of experience in a cashier or banking setting required.
  • Prior customer service experience preferred.
  • Ability to communicate effectively in English.
  • Strong attention to detail and organizational skills.
  • Able to work varied shifts, including weekends and holidays.
Estimated Salary

$45,000 - $60,000 per year, depending on experience.



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