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Facilities Maintenance Supervisor
2 months ago
Position Title: Maintenance Supervisor
Department: Operations
Reports To: Local Property Manager
Employment Status: Full-Time, Non-Exempt
Salary: $30 per hour, based on experience, qualifications, and certifications
Role Summary & Key Responsibilities:
The Maintenance Supervisor plays a crucial role in ensuring the optimal upkeep and repair of all facilities within the apartment community, with a strong focus on delivering exceptional customer service. This position is accountable for the efficient and thorough completion of necessary repairs, preventative maintenance, and fostering a positive resident experience. Key responsibilities include:
- Address maintenance requests promptly, performing hands-on repairs, preventative upkeep, and general maintenance of the property.
- Oversee the maintenance of exterior areas, including litter removal, maintaining cleanliness in common spaces, sweeping pathways, watering landscaping, and managing snow removal and salting/sanding of walkways.
- Assist the Property Manager in prioritizing maintenance work orders effectively.
- Provide mentorship and training to Maintenance Technicians, along with recommending training opportunities to the Property Manager.
- Coordinate all maintenance schedules for buildings and associated equipment.
- Organize bids from contract vendors for specialized projects or extensive maintenance tasks.
- Ensure the timely preparation of vacant units for incoming residents, which includes painting, cleaning, carpet shampooing, and necessary repairs.
- Maintain an adequate inventory of maintenance supplies.
- Handle emergency repairs outside of regular hours in accordance with the On-call Maintenance Schedule.
- Report maintenance and safety issues to the Property Manager promptly.
- Utilize technology to document work performed, including tracking follow-up actions or additional resources required.
- Perform other related duties as assigned.
Qualifications & Experience:
- High school diploma or equivalent.
- Experience in various aspects of building maintenance, including but not limited to appliance repair, HVAC, plumbing, electrical work, carpentry, and preventative maintenance.
- Preferred: 5+ years of experience in apartment maintenance.
- Preferred: Certified Maintenance & Reliability Technician.
Skills & Competencies:
- Strong time management abilities.
- Excellent interpersonal skills with the capacity to communicate effectively with diverse individuals.
- Ability to exercise sound judgment and problem-solving skills.
- Capability to work independently as well as collaboratively within a team.
- Willingness to acquire new skills across various maintenance disciplines.
- Proficiency in utilizing and learning technology platforms.
- Outstanding customer service and communication skills.