We are seeking a highly motivated and customer-focused Gatehouse Attendant to join our team at KW Property Management, LLC. As a Gatehouse Attendant, you will be the first point of contact for residents, guests, and visitors, providing exceptional service and ensuring a safe and secure community environment.

• Customer Service: Greet and interact with residents, guests, and visitors in a friendly and professional manner, providing assistance and directions as needed.
• Access Control: Monitor and control access to the community, ensuring only authorized personnel and vehicles enter the property.
• Communication: Maintain open communication with residents, management, and security personnel, reporting incidents and concerns in a timely and professional manner.
• Record Keeping: Accurately record all traffic entering and exiting the property, including vehicular and pedestrian activity.
• Community Maintenance: Maintain a clean and organized gatehouse, ensuring a positive first impression for residents and guests.
• Emergency Response: Respond to emergencies and incidents in a calm and professional manner, following established protocols and procedures.

• Education: High school diploma or equivalent required.
• Experience: Prior experience in a customer-facing role or gatehouse position preferred.
• Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong attention to detail.

This is a full-time non-exempt position, requiring a flexible schedule to meet the needs of the community. The Gatehouse Attendant will work in a small structure, potentially outdoors, and may be required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 30 pounds or less.