Dental Assistant/Front Office Associate
1 week ago
Arch Dental is seeking a highly skilled and cross-trained Dental Assistant/Front Office Associate to join our team in Glenview, IL. As a key member of our clinical and administrative staff, you will be responsible for providing exceptional patient care and support in both clinical and front office settings.
Benefits:
- Competitive health insurance package
- Employee dental work and PTO
- Uniform reimbursement and 1-hour lunch break
Schedule:
- Monday: 10:00AM - 4:00PM (2x/month)
- Tuesday - Friday: 10:00AM - 6:00PM
- Saturday: 9:00AM - 3:00PM
Requirements and Responsibilities:
- Minimum of 2-3 years of experience in a dental assistant and front office role
- Korean speaking preferred, but not required
- Greet and check in patients with a friendly and professional demeanor
- Ensure patient information is accurate and up to date
- Verify insurance benefits and eligibility, and communicate any discrepancies or issues promptly
- Present treatment plans clearly, and discuss financial options, including payment plans and insurance coverage
- Schedule and confirm patient appointments efficiently, managing cancellations and rescheduling as needed
- Answer and manage incoming calls courteously and professionally
- Proficient in taking x-rays and impressions
- Assist doctors during procedures such as restorative, cosmetic, implants, and simple extractions
- Record treatment information in patient records, and set up surgical trays
- Maintain and sterilize patient rooms and instruments
- Recover patients post-procedure and review post-operative instructions
- Strong understanding of dental terminology and instruments
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