Project Manager
2 weeks ago
About the Role:
The Project Manager at Prototek Digital Manufacturing will be responsible for supporting client initiatives in creating prototype and production parts by aligning project requirements with company profitability.
This position will have proficient knowledge of prototyping processes in order to understand client expectations and coordinate work within several departments.
The ability to develop strong relationships, communicate effectively, and keep work organized will be crucial for success.
This position will operate in a fast-paced, demanding, yet rewarding environment.
Key Responsibilities:
- Serve as clients' main point of contact for prototyping and production needs
- Research, question, and understand customer needs to determine project achievability
- Recommend best combination of materials and processes based on project, budget, and timeframe requirements
- Prepare quotes by studying 2D prints, CAD files, and other documentation
- Be proficient in all locations capabilities to provide clients with the best possible solutions
- Utilize effective pricing strategies to meet company revenue and profitability goals
- Manage client timeframes in conjunction with the production schedules
- Monitor manufacturing progress, identify the need for issue escalation, recommend alternative solutions
- Verify completed projects against predetermined quality standards to ensure customer satisfaction
- Maintain internal systems and project documentation in an organized, electronic manner
- Evaluate third-party vendors and coordinate outsourcing needs
- Maintain strong business relationships with key decision makers and influencers within assigned accounts
- Arrange client visits on or off site as needed to present company services and capabilities and secure business opportunities
- Facilitate customer tours as needed
- Initiate, support, and implement continuous improvement activities
- Remain highly informed of industry trends, market activities, and industry competitors to gain experience and identify opportunities for company growth
- Attend trade shows and industry events as needed to develop qualified leads and maintain relationships
- Provide backup support to colleagues as assigned
Requirements:
- Bachelor's degree in Business, Manufacturing, Engineering, Design, or related field
- 4 years' experience in traditional and additive manufacturing
- 1+ years' experience in project management within the manufacturing industry
- 1+ years' experience in customer service in related technology or manufacturing industry
- 1+ years' experience in sales and/or marketing
Work Environment:
The Project Manager will work in a fast-paced, demanding, yet rewarding environment. Ability to sit for extended periods of time, use hands and fingers to operate computer and handle/feel small and large parts. Ability to lift up to 25 lbs occasionally throughout work week. Noise conditions in production areas can be moderate to extreme, PPE required and provided. Production areas may contain fumes or airborne particles, PPE provided upon request.
What Prototek Offers:
- Career advancement opportunities
- Flexible Schedule
- Competitive pay scale
- Paid time off (PTO) starting at 80 hours with annual increase for each year of service
- 9 paid Holidays annually
- Education reimbursement program
- Health, dental, vision, life, and short-term disability insurance
- Company-paid life and long-term disability insurance
- Employee Assistance Program (EAP)
- 401(k) match: 100% of 3% and 50% for 4% and 5%
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