Server - Customer Service Representative

3 weeks ago


Miami, United States Norwegian Cruise Line Full time

Job Summary

We are seeking a skilled Server to join our team at Norwegian Cruise Line. As a Server, you will be responsible for providing exceptional customer service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities

  • Take and deliver orders in a timely manner, ensuring accuracy and attention to detail.
  • Provide excellent service to guests, responding to their needs and preferences.
  • Work effectively as part of a team to ensure seamless service delivery.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Upsell and promote beverage and food sales, following company policies and procedures.

Requirements

  • High school diploma or equivalent certification.
  • 2 years' experience in the food and beverage industry, preferably in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Physical ability to stand for long periods, lift heavy objects, and move quickly in a dynamic environment.

About Norwegian Cruise Line

Norwegian Cruise Line is a leading global cruise company, operating the Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises brands. We offer a unique and memorable experience for our guests, with a focus on exceptional service, quality amenities, and exciting itineraries.


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