Voice and Data Solutions Expert

6 days ago


Madison, Wisconsin, United States Novalink Solutions Full time

Novalink Solutions Career Opportunities: Novalink Solutions offers exciting career opportunities for talented individuals who want to make a difference in the technology industry. We are committed to innovation, excellence, and employee satisfaction, and we are seeking a skilled Telecommunications Analyst to join our team.

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Job Description: The Telecommunications Analyst will provide technical support and installation services for telephony, mobile devices, and video conferencing solutions. This individual will work closely with our business partners and people in our care to ensure seamless communication and collaboration.

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Responsibilities:

  • Technical Support: Provide technical support for telephony, mobile devices, and video conferencing solutions.

  • Installation Services: Install telephony, mobile devices, and video conferencing solutions, ensuring high-quality performance and reliability.

  • Network Management: Manage and maintain network infrastructure, including CUBE, SBC, SIP, H323, and VoIP.

  • Collaboration and Communication: Collaborate with our business partners and people in our care to ensure seamless communication and collaboration.

Requirements: To be successful in this role, you will need:

  • 2-5 Years of Experience: Have 2-5 years of experience in telecommunications, networking, or a related field.

  • Technical Skills: Possess strong technical skills, including knowledge of Cisco, Mitel, Zoom, AirWatch, Apple Business Management, and Microsoft.

  • Soft Skills: Demonstrate excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

Salary and Benefits: We offer a competitive salary, paid time off, and opportunities for professional growth and development.



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