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Sales Director

2 months ago

Glastonbury Connecticut, United States Hilton Garden Inn - Glastonbury Full time
About the Role

We are seeking a highly motivated and experienced Sales Manager to join our team at Hilton Garden Inn - Glastonbury. As a Sales Manager, you will be responsible for managing accounts to achieve guest satisfaction and soliciting past and new business to ensure all revenue goals are achieved or exceeded.

Key Responsibilities
  • Manage accounts to achieve guest satisfaction and solicit past and new business to ensure all revenue goals are achieved or exceeded.
  • Interview, select, train, schedule, coach and support associates to ensure they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
  • Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
  • Coordinate various departments' participation in servicing accounts.
  • Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Articulate and leverage the benefits of the hotel to close sales opportunities.
  • Travel locally to conduct outside calls, promote the hotel and review competition.
  • Represent the hotel at trade shows.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
Requirements
  • Associate's or Bachelor's degree in Hospitality or related industry preferred.
  • Proven track record in sales required and previous hospitality sales experience preferred.
Work Environment and Context

Work schedule varies and may include occasionally working on holidays and weekends. Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. Moderate travel between hotel and client's locations required.

What We Believe

We believe in the importance of providing excellent service to our guests and exceeding their expectations. We are committed to creating a positive and inclusive work environment that values diversity and promotes growth and development.