Customer Experience Specialist

2 weeks ago


Clackamas, Oregon, United States Knitwell Group Full time
About Us
At Lane Bryant, we're committed to empowering women through fashion and self-expression. Our brand has been a leader in the plus-size industry for over 120 years, and we're proud to be a part of the Knitwell Group family of brands. Our inclusive community values diversity and promotes acceptance of all sizes, shapes, and people.

About the Role

As a Customer Specialist, you'll play a vital role in providing exceptional shopping experiences for our customers. You'll be responsible for creating authentic connections with customers, helping them discover products they love, and supporting an inclusive store environment. If you're passionate about fashion and want to work for a brand that prioritizes customer empowerment, Lane Bryant is the perfect fit.

The Impact You Can Have

In this role, you'll have the opportunity to:
  • Welcome customers and engage with them to understand their needs and preferences.
  • Share your knowledge of our products and services to outfit and inspire customers.
  • Uphold brand merchandising and visual standards for a clean, neat, and well-presented store.
  • Promote in-store events and company programs that support the brand.
  • Contribute to the store's success by maintaining the highest brand and execution standards.
  • Support an inclusive and welcoming store environment for customers and associates.
You'll Bring to the Role
  • Prior retail experience or customer-focused experience.
  • Passion for styling and love of working with people.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to read, write, and communicate in English.
  • Proficient with technology, including an ability to operate store systems accurately.
Benefits
  • Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other Knitwell Group brands.
  • Support for your individual development and opportunity for growth within our family of brands.
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.


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