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Retail Sales Support Associate

2 months ago

Charleston, West Virginia, United States Rooms To Go Full time

**Job Summary**

As a Retail Office Assistant at Rooms To Go, you will play a vital role in supporting the sales team and ensuring a seamless customer experience. Your responsibilities will include:

  • Providing exceptional customer service and support to sales associates and customers
  • Processing payments and finance applications in a timely and accurate manner
  • Assisting with customer care responsibilities, including answering questions and resolving issues
  • Answering phones and responding to customer inquiries
  • Performing various office duties as assigned by store management

**Key Responsibilities:**

  • Support sales associates with customer inquiries and transactions
  • Process payments and finance applications efficiently
  • Assist with customer care responsibilities, including resolving issues and answering questions
  • Answer phones and respond to customer inquiries in a professional manner
  • Perform administrative tasks as assigned by store management

**Requirements:**

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced retail environment
  • Basic math skills and attention to detail
  • Ability to multitask and prioritize tasks effectively
  • High school diploma or equivalent required