Salesforce Administrator

4 days ago

Carmel, California, United States Seven Corners Full time
About Us

At Seven Corners, we're a global travel insurance leader dedicated to protecting travelers and building loyal customers. Our mission is to provide comfort and support to our customers wherever their adventures take them.

Job Title: Salesforce Administrator

We're seeking an experienced Salesforce Administrator with expertise in Salesforce Marketing Cloud to join our dynamic team. As a key member of our team, you'll be responsible for administering and enhancing our Salesforce CRM system, leveraging Salesforce Marketing Cloud capabilities to drive marketing strategies and customer engagement efforts.

Key Responsibilities
  • Administer and maintain our Salesforce CRM environment, ensuring optimal performance and user satisfaction.
  • Manage Salesforce configurations, including custom objects, page layouts, workflows, process builder, and validation rules.
  • Implement and manage Salesforce Marketing Cloud tools and features, such as Email Studio, Journey Builder, and Automation Studio.
  • Integrate Salesforce CRM with Marketing Cloud to streamline marketing processes and data synchronization.
  • Provide ongoing support to Salesforce users, addressing any issues or challenges they encounter.
  • Develop and deliver training programs to help users maximize the benefits of Salesforce CRM and Marketing Cloud.
  • Ensure high data quality and integrity within Salesforce and Marketing Cloud.
  • Create and maintain reports and dashboards to track marketing campaign performance and CRM data.
  • Leverage Salesforce and Marketing Cloud features to automate and improve marketing and sales processes.
  • Collaborate with stakeholders to understand business needs and translate them into Salesforce solutions.
Requirements
  • Bachelor's degree in computer science, Information Systems, Marketing, Business, or related field.
  • Salesforce Administrator certification required; additional certification in Salesforce Marketing Cloud is a major plus.
  • Proven experience in Salesforce administration, with hands-on experience in Salesforce Marketing Cloud.
  • Strong understanding of Salesforce CRM best practices and functionality, with a keen ability to translate business needs into technical solutions.
  • Proficiency in creating Salesforce reports, dashboards, and workflows.
  • Excellent problem-solving, communication, and training skills.
  • Ability to work collaboratively in a team and manage projects effectively.
What We Offer

Seven Corners hires culture fit over technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star employees.

We're an equal opportunity employer and welcome applications from all qualified candidates. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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