IT Support Specialist

2 weeks ago


Immokalee, Florida, United States Insight Global Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at Insight Global. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical assistance to our employees.

Key Responsibilities:

  • Provide technical support and assistance to employees via phone, email, and in-person.
  • Diagnose and resolve technical issues in a timely and efficient manner.
  • Communicate effectively with employees to understand their technical needs and provide solutions.
  • Document and track technical issues and resolutions.
  • Collaborate with internal teams to resolve complex technical issues.

Requirements:

  • Proven experience in a help desk or technical support role.
  • Strong technical skills and knowledge of computer systems and software.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

About Insight Global:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.



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